Facts in a Nutshell
Company:
SECO/WARWICK
Location:
Meadville, PA
Position:
Field Service Engineer
Education:
B.E.
Language:
English
Level:
Junior, Middle
Employment type:
Full Time Job
Form of employment:
Stationary
Delegations:
N/A
Are you passionate about hands-on technology? Do you enjoy solving complex challenges and ensuring equipment performs at its best? Are you excited by opportunities to travel, work directly with customers, and see the impact of your expertise in real time?
At SECO/WARWICK, you’ll step into the fascinating world of heat treatment – an industry that powers innovation in aerospace, automotive, energy, and countless other sectors. As a Field Service Engineer, you won’t just repair and maintain equipment – you’ll be a critical partner to our customers, helping them optimize performance, minimize downtime, and achieve success on a global scale.
If you are ready to combine your technical expertise with a spirit of problem-solving and collaboration, while building relationships that cross borders and industries, then you’ve found the right place.
Join us and be part of a team that transforms industries, sets new standards, and powers the future of heat treatment – one successful installation and service call at a time.
- In field installations: set up, adjust, troubleshoot, revise systems and correct problems which develop during the erection, operation and repair of heat processing equipment
- Consults with customer or supervisor to plan layout of equipment.
- Studies blueprints, schematics, manuals, and other specifications to determine installation procedures.
- Installs or oversees installation of equipment according to SECO/WARWICK’s specyfications.
- Operates system to demonstrate equipment and to analyze malfunctions.
- Interprets maintenance manuals, schematics, wiring diagrams, to carry out equipment repairs, utilizing knowledge of electronics and using standard test instruments and hand tools.
- Instructs and directs workers in servicing and repairing equipment.
- Consults with engineering personnel to resolve problems in system operation and maintenance.
- May instruct workers in mechanical and electronic theory.
- May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
- May advise management regarding customer satisfaction, product performance, and suggestions for product improvements.
- Perform troubleshooting and revisions of relay and instrumentation circuitry.
- Understand material processing systems and processes. Analyze, troubleshoot and correct problems.
- Perform set up and adjustments of systems; analyze deficiencies and correct them.
- Look for ways to improve furnace installation and commissioning.
- Perform above responsibilities with limited assistance from the Engineering Department.
- Promote safe, efficient equipment and operations.
- Monitor, control and report of field costs.
- Ensure that all warning signs are in place at installation.
- Ensure workers do not enter confined spaces without completing proper permitting requirements.
- Follow established quality program, as a condition of employment, as stated in the Corporate Procedures.
- Perform other work-related duties as assigned.
% of Division of Task
Individual work
Analysis and reports
Meetings
Team work
Self development
Cooperation with other Departments
- Become highly knowledgeable in the specifications, capabilities, and operation of SECO/WARWICK products and understand phases of power heating components and circuitry
- Answer customer and installer technical inquiries regarding SECO/WARWICK products via telephone, letters, fax, and e-mail
- Travel to customers facilities to provide on-site support of SECO/WARWICK industrial heating equipment and troubleshooting as required
- Troubleshoot PLC problems
- Act as liaison between customer and product team within SECO/WARWICK
- Monitor, document, and report on installations and repairs in SECO/WARWICK equipment
- Identify and recommend improvements in SECO/WARWICK products, documentation, and procedures
- Review special circumstances and authorize warranty service when deemed appropriate
- Review owner’s manuals, installation manuals, and maintenance manuals for completeness, technical accuracy, and areas likely to be misinterpreted
- Provide on-site support of SECO/WARWICK installations and troubleshooting in an Manufacturing environment
- Act as liaison between customer and other departments at SECO/WARWICK
- Train customer’s personnel in the installation and operation of SECO/WARWICK equipment
- Remain at customer installation or repair sites for an extended period as required
- Assume responsibility for customer satisfaction. Use judgment in resolving customer issues. Promote and maintain positive customer relations
- Inform customer of other services
At SECO/WARWICK, our Field Service Engineers are more than technicians — they’re trusted partners at the heart of our customer relationships. From installations and commissioning to troubleshooting and preventative maintenance, they ensure that our equipment performs reliably in some of the world’s most advanced facilities.
Field Service Engineers blend hands-on expertise, technical problem-solving, and a customer-first mindset. They’re the bridge between innovation and real-world application, ensuring that our heat treatment solutions not only meet expectations but exceed them. With every service call, they strengthen our reputation for reliability, precision, and support.
- Life Insurance
- Medical/Dental/Eye Package
- 401(k) Match
- Generous Paid Time Off
- Short-and Long-term Disability
- Bonus Structure
- Schedule Flexibility
- Send your CV
- Take part in the first online interview with the manager and recruiter
- Come to our company for the second interview and prepare/perform the recruitment task (optional)
- Wait for the decision
Welcome aboard!
We know how stressful it is to join a new organization. That is why in the first months of work you will receive full support from us in the form of a personal mentor – Buddy, as well as a supervisor and team. We will also provide you with the necessary induction materials and tools, thanks to which you will know how to move around the company.
- Global Impact, Local Roots – As a worldwide leader in heat-treating and vacuum furnace technologies, we serve industries from aerospace to automotive, while maintaining a strong, people-focused culture at our Meadville, Pennsylvania base.
- Innovation at the Core – Employees are part of a company known for engineering breakthroughs and custom solutions that shape the future of thermal processing. Creativity and problem-solving are encouraged and celebrated.
- Hands-On, High-Tech Experience – Our teams work directly with advanced machinery, industrial controls, and global projects, offering a unique blend of technical challenge and practical skill development.
- Growth & Learning Opportunities – We invest in our people through training, international exposure, and career paths that let employees expand their expertise across engineering, sales, field service, and manufacturing.
- Culture of Collaboration – We value teamwork across departments, ensuring that every employee feels connected to the bigger mission of delivering reliable solutions to customers worldwide.
- Stability with Flexibility – With decades of proven success, we offer the security of an established company while providing flexibility to adapt, grow, and innovate in a changing industry.
