Your browser does not support JavaScript! Data privacy, copyright and cookie policy, GDPR - SECO/WARWICK

Data privacy


The content of these pages, created by the author himself, is protected under copyright law. The information is meant solely for personal use. Any use whatsoever of any contents of these web pages contradictory to copyright law  – in particular, further use like, for instance, publication, copying and any kind of commercial exploitation as well as transmission to third parties – whether in part or in revised format – is forbidden without the express consent of the author.


Cookie policy

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. Cookies usually contain the name of the website which they come from, their duration and the unique number. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usages, such as customization of website’s content to user’s preferences or website’s usage optimization. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

In addition, we are using live chat software from SnapEngage. Their javascript also sets a couple of cookies on the users’ computer. The only personal information about the visitor snap-engage is storing in a cookie is the email address they provided. This information is scrambled (not readable in plain text)

By using this website you are consenting to place the following cookies on your computer:

Provider Name Purpose Type Duration
Seco/Warwick CookieHintDismiss Saves the information, that the user has clicked on the button to remove the cookie information. He will not see this notice about cookies for the next 30 days. First Party Persistent 30 days
google analytics __utma Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exist. The cookie is updated every time data is sent to Google Analytics. Third Party Persistent 2 years
google analytics __utmb Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exist. The cookie is updated every time data is sent to Google Analytics. Third Party Persistent 30 min
google analytics __utmc Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. Third Party Session cookie until the end of the session (browser gets closed)
google analytics __utmz Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Third Party Persistent 6 month
google analytics __utmv Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.

This cookie will be set from google analytics but with a lifetime of 0 seconds. If you use user-defined reports inside google analytics this cookie has a lifetime of 2 years. But since Seco/Warwick is not using those kinds of reports the cookie is set and immediately deleted.

Third Party 0 seconds
snap engage SnapABugRef tracking of origin and site entry Third Party Persistent 120 min
snap engage SnapABugChatSession tracking of chat in progress Third Party Persistent 16 min
snap engage SnapABugNoProactiveChat flag to avoid proactively prompting visitors again Third Party Persistent 30 min
snap engage SnapABugChatPoll tracking of the chat in progress transcript position Third Party Persistent 16 min
snap engage SnapABugChatMessage message type by visitor persistence across pages Third Party Persistent 16 min
snap engage  SnapABugChatView check logic handling Third Party Persistent 16 min
snap engage SnapABugHistory keep track of the visitor visits and last chats to present history to the agent Third Party Persistent 1 year
snap engage SnapABugVisit detection of new session Third Party until the end of the session (browser gets closed)
snap engage SnapABugUserEmail the visitor email address used to prepopulate the pre-chat window Third Party Persistent 1 year
snap engage SnapABugBanned tracking of visitor banned for chatting (banned by agent ban command) Third Party Persistent 30 days


Data privacy

If personal data (for instance, name, address or e-mail address) are collected on our pages, this is always done, as far as possible, on a voluntary basis. As far as possible, you can use the offers and services without having to specify personal details. We, herewith, expressly refute the use of contact data, published within the framework of our imprint obligation, by third parties for sending advertising and information material not expressly solicited. The operators of these web pages reserve the right to initiate legal action in the event of unsolicited dispatch of advertising information, for instance through spam emails etc.


More information about how SECO/WARWICK processes personal data can be found here:

  1. The rules for processing personal data of website users

SECO/WARWICK applies six principles of personal data processing as defined in the GDPR:

  • The principle of lawfulness, fairness, and transparency – personal data are processed in accordance with applicable provisions of law. You will be notified about all issues related to data processing by agreed communication channels, explained simply, so that you were aware of the collection, storage or other processing of personal data.
  • The principle of purpose limitation and data minimization – only the data necessary to achieve the purpose are processed.
  • The principle of accuracy – the data processed must be true and up-to-date. The data stored in the database is verified on a regular basis. Data subjects are requested to verify and update their data.
  • The principle of purpose limitation – personal data is processed only for a specific purpose, clearly defined and legally justified. The processing period correlates with the purpose determined. However, the data is not processed longer than necessary. In some cases, this period may be extended due to applicable provisions of law.
  • The principle of confidentiality and data integrity – the IT solutions and organizational measures applied by SECO/WARWICK S.A. ensure the security of personal data processed, with special emphasis put on preventing them from illegal or unlawful processing. The protection provided is intended to safeguard against accidental use, loss or destruction of personal data.
  • The principle of accountability – only data allowed by law with a legal basis for processing is used. Data protection starts at the time of acquiring the data from data subjects.

Every data subject has the right to file a complaint with the supervisory body in connection with non-compliance with the provisions on the personal data protection.

2. Processed data

The data processed in order to identify the data subject comprises the following:

  • Name and surname,
  • Identification data: PESEL and series and number of identity card (only where justified),
  • Date of birth, correspondence address, phone number, e-mail,
  • Other data necessary to offer services and/or products.

3. Data is processed only if:

  • the company has the consent of the data subject, in particular when it is intended to use the image of the data subject for marketing purposes or for recruitment purposes.
  • the purpose consists in preparing an offer of products and/or services, or in performing agreements or handling complaints, if any.
  • Thus, the legal obligation is fulfilled, i.e. only when such obligation is imposed by the provisions of law.
  • This is required by a legitimate interest, such as in cases of claims assertion or defense, or data archiving.4. Who can data be shared with?

If you run a business, it is important to ensure the confidentiality of the data processed. To ensure proper organization in matters involving the company’s operations, data processing may be entrusted to other entities acting on behalf of the company. This requires an appropriate agreement to be concluded in order to protect the data

5.Where do the data come from?

Only the data received on the forms is processed, e.g. acquired in the course of subscription to the newsletter or received together with consent for recruitment purposes. The data acquired from publicly available databases (Central Register and Information on Economic Activity) or based on data which were submitted directly to present the offer, are also used.

6.Information on processing

When the data is being obtained, the data subject is notified accordingly. If the data comes from another source, information is provided:

  • No later than one month from the acquisition of data,
  • At the first contact with the data subject,

*Unless it proves impossible to provide such information or it would require an unreasonably great effort.
7. Manner of notification

Information is provided:

  • In information clauses enclosed in the documents intended for the data subject,
  • Electronically, by including such information on our website or footer of e-mails.

Your rights associated with the processing of personal data by the SWSA.

The right to access and rectify data – you have the right to request information about whether your personal data is processed, what types of data are processed, how long they will be processed and with which entities it was shared or entrusted to. You can exercise the right to rectify the data if the data needs to be updated, if it is incorrect or incomplete.

The right to object against the processing of data – the right allowing the data subject to object to the processing of data, based on a legitimate interest. You can use this right e.g. when personal data is processed for the purposes of direct marketing (including using data profiling methods). This right may be exercised by automated means using technical specifications.

The right to be forgotten– the right to have the data deleted. This right may be exercised when the data processed are no longer necessary in order to achieve the purpose for which they were required, or when the processing method is not in compliance with the GDPR or other provisions of law. Upon request, an analysis will be conducted to examine the request and to assess whether there are no legitimate grounds to continue the processing.

The right to transfer data – you have the right to receive data that you submitted or request the data to be transferred to another controller. This form of data submission must be in a structured format (such as a pdf file) to make it machine readable. This right may be exercised if you have previously consented to the processing of data, you have concluded an agreement or the processing is done by automated means.

The right to limit data processing – you can request to have your data processing limited. This right may be exercised in the following situations:

  • Improperly processed data will be identified; processing is unlawful and you want the use of your data to be limited
  • The data is no longer necessary to achieve the purpose and it can be deleted, but you object to the deletion thereof in order to assert or defend your claims
  •  You object for reasons related to your specific situation (when your data is being processed based on our legitimate interest)

8. Procedure in the event of a breach of personal data protection

A breach of personal data protection results from an incidental or unlawful loss, modification, transfer or disclosure of your personal data.

In the event of the situation described above:

  • The data subject will be immediately notified if the risk of violation of rights and freedoms is estimated to be high.
  •  Without undue delay, as promptly as possible, no later than within 72 hours, the Supervisory Authority (the President of the Office for the Protection of Personal Data) will be notified in case of a breach of personal data protection producing a risk of violation of rights or freedoms of natural persons.

Contact in matters related to the processing of your data and the exercise of your rights For all matters related to the processing of personal data by SECO/WARWICK S.A. please contact us by email at:


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